HVAC Website & Systems Build

How we took a local HVAC team from 40% missed calls to a 24/7 automated booking machine.

+127% Web Lead Increase
0% Missed Call Rate
$18k Extra Revenue / Mo
< 1 min Avg Response Time

The Baseline

A established HVAC company in Bakersfield was spending $3,000/mo on Google Local Services Ads. They were getting clicks, but their website was a generic template from 2015. Their dispatcher was also the owner's spouse, who couldn't handle the call volume during peak summer heatwaves.

The Leak: They were missing roughly 4-5 calls per day. At a $400 avg repair ticket, they were bleeding nearly $2,000/day in potential revenue.

The Build

We didn't just give them a new "look." We built a conversion engine:

  • High-Speed Funnel: A mobile-first landing page specifically for "Emergency AC Repair."
  • Voice AI Agent: Trained on their specific pricing and trip fees to answer every call and book directly into their ServiceTitan calendar.
  • Automated SMS: If a lead filled out a form, they received an instant text asking for photos of the unit, speeding up the diagnostic process.

The Results

Within 30 days of launch, the company saw a complete shift in their metrics. The Voice AI agent handled 142 calls in the first month, booking 58 jobs that would have previously gone to voicemail. The new website's conversion rate jumped from 2.1% to 8.4%.

"I used to dread the high-heat days because I knew we were wasting money on ads we couldn't answer. Now, the leads just show up on my calendar. The AI even handles the basic price questions so I don't have to." - Owner

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